Privacy Policy

At Kushwaha Cyber Cafe, we prioritize your privacy and data security. As a trusted local digital seva center, we process sensitive customer data for government applications, biometrics, PAN card processing, Aadhaar updates, passport requests, and banking transactions. This policy outlines our standards for handling and protecting your information.

To process your application forms and digital service requests effectively, we may collect:

• Personal Identification: Full name, father’s name, date of birth, gender, residential address, and mobile number.
• Government Document Numbers: Aadhaar Number, PAN Number, Voter ID, Passport Details, Ration Card number, Vehicle Registration number.
• Supporting Proofs: Utility bills, bank passbooks, educational marksheets, photos, and birth certificates submitted for application verification.
• Contact & Enquiry Form Data: Mobile numbers provided for inquiry callbacks, SMS OTP verification, and status updates.

We collect and utilize your personal information strictly for legitimate operational purposes:

• Submitting government service applications on official portals (UIDAI, NSDL, UTIITSL, Passport Seva, Election Commission, Vahan/Sarathi).
• Communicating status updates, application reference numbers, and appointment details via Phone, SMS, or WhatsApp.
• Verifying identity during AEPS cash withdrawals, banking transactions, and money transfers.
• Responding to user support requests and website inquiries.

We maintain strict security safeguards to protect customer documents:

• No Biometric Storage: Fingerprint scanners and iris devices connect directly to encrypted government gateways. We never store or log raw biometric data on local computers.
• Temporary Document Holding: Scanned document files (proofs of address/identity) are deleted from local workstations once submitted successfully to official portals.
• Confidential Handling: Physical document copies provided at our center are kept confidential and returned directly to the applicant upon completion.

Our services involve official government portals and authorized third-party service providers. While we process your application on these secure platforms, their respective privacy policies govern data submitted directly on their portals. We encourage you to review their terms when accessing external portal links.

If you have questions regarding this Privacy Policy, wish to update your contact preferences, or request data deletion for non-mandatory records, please contact us: